* Please check our company policy for privacy information protection.
SoluM requests least personal information only for the service.
1. Collection and use of personal information
We only collect personal information to support and respond to inquiries and requests. Collected information never be used other than the stated purposes. If purpose of the collection is changed, prior notice is given and consent from users must be obtained.
2. Personal information to be collected : name, E-mail, company name, phone number, and address
3. Period of possession and use
Your personal information is destroyed immediately after the purpose of the collected information was fulfilled.
If it needs to check the shipping data, the information is maintained for about one year.
If regulations such as commercial law stipulate the needs of preservation, we may preserve your personal information.
Do you agree to the above Privacy Policy?
이메일 무단수집거부
본 웹사이트에 게시된 이메일 주소가 전자우편 수집 프로그램이나 그 밖의 기술적 장치를 이용하여 무단으로 수집되는 것을 거부하며, 이를 위한 시 정보통신망 이용촉진 및 정보보호에 관한 법률 기타 관계 법령에 의해 형사 처벌됨을 유념하시기 바랍니다.
본 방침은 2016년 2월 1일부터 시작합니다.
Privacy Policy
Article 1. Purpose of personal information process
SoluM Co., Ltd. (hereinafter the "company") establishes and announces the personal information process in accordance with the promotion laws of information and communication network use and protection of information Article 27, paragraph 2, and Privacy Act Article 30 in order to protect personal information and handles related complaints quickly and smoothly.
Article 2. Periods of process and possession of personal information
1. The company collects, processes and preserves personal information during the period in accordance with the regulations or provided consent from the provider of the information.
2. The information is handled and preserved as follows.
[Customer inquiry history]
Reason to preserve: to respond to inquiry
Period: 6 months
[Application for employment history]
Reason to preserve: the standards of SoluM employment
Period: 1 year
3. The company is allowed to preserve personal information beyond the period of possession and use, if other regulations dictate to maintain the data.
Article 3. Provision of personal information to the third party
1. The company only processes given personal information as stipulated in Article 1. The information can be provided to the third party only if prior consent and/or the related laws and regulations such as the law for the promotion of information and communication network use and protection of information, privacy act, etc. allow.
2. The company is also able to provide personal information to the third party, if an investigative authority requests for investigation following the procedures and methods determined by the laws.
Article 4. Rights, obligations and practice of information subject
1. Information subject may exercise the rights to protect privacy below as provided by the law regarding the promotion of information and communication network use and protection of information, the privacy act, etc.
1) Application for personal information inspection
2) Application for error correction
3) Application for deletion
4) Application for process suspension
2. The right under Article 1 is executed by a written form of Annex Form No. 8 in the Privacy Act enforcement rules, and the company must take steps without delay.
3. If information subject requests correction or deletion to incorrect personal information, the company never use or provide the pertinent information until the correction or deletion completes.
4. The right under Article 1 may be exercised by a legal representative or delegator of information subject. In this case, the representative or delegator must submit a power of attorney in the form of Annex Form No. 11 according to the Privacy Act enforcement rules.
5. The Privacy Act Article 35 Paragraph 4 and Article 37 Paragraph 2 may limit the rights of information subject with regard to application for inspection and/or process suspension.
6. Based on the Privacy Act Article 36 Paragraph 1, other regulations stipulate that the personal information is subject to collection, application for correction or deletion may not be accepted.
7. Information subject must obey the relevant laws and regulations including the Privacy Act, and never infringe the information and privacy being processed by the company, including his/her own.
Article 5. Personal information to be processed
1. Inquiries for technique and purchase
Check and answer to customer inquiry, contact for confirmation of fact, and notice of process result, etc.
2. Application for employment
Personal information of job applicants
Article 6. Destruction of personal information
1. The company destroys the personal information without delay when it becomes unnecessary after the purpose was achieved or the period of possession expired, etc.
2. If other laws demand to preserve personal information after the purpose was fulfilled or the possession period consented by information subject was expired, the relevant personal information is transferred to another DB or storage separate from other information.
3. The procedures and methods to destroy personal information are as follows.
1) Procedures of destruction
The company selects the personal information needed to be destroyed and executed the process under the approval of the personal information protection officer of the company.
2) Method of destruction
The company erase the personal information recorded in electronic files[1}․{2]in order to prevent restoration. The personal information recorded on paper documents are destroyed by paper shredder or incineration.
Article 7. Protections on personal information
The company prepares the following technical/administrative measures in order to protect personal information from theft, loss, leak, alteration or damage in processing.
1. Establishment and implementation of internal management plan for safe process of personal information
2. Control and restriction of access to personal information
3. Application or equivalent measures of encryption technology to saveㆍtransfer personal information safely.
4. Measures to prevent storage, forgery, or alteration of access history from happening in case of privacy violation
5. Installation and update of security program for personal information
6. Physical measures such as facilities, locking system, etc. for safe storage of personal information
Article 8. Personal information officer and consultation ∙ report
The company designates the department and manager for privacy below in order to protect your personal information and handle related complaints.
Personal information officer
Name : Kim Jongkwon
Tel : 82+031-8006-0956
E-mail : jk5880.kim@solu-m.com
Personal information management staff
Name : An Hosik
Tel : 82+031-8006-7647
E-mail : hosik.ahn@solu-m.com
Please contact the customer service department or personal information office above to comment or complain on the company's privacy policy. The company offers the best service for quick and thoughtful solution.
For report or consultation about other infringement, please contact the organization below.
Personal Information Dispute Mediation Committee and Infringement Report Center: 118 (Without telephone exchange number, Ext. 2)
Supreme Prosecutors' Office Cyber Crime Investigation Department: www.spo.go.kr / 02-3480-2000
National Police Agency Cyber Terror Response Center: www.netan.go.kr / Police Complaints Center 182
Article 9. Changes in personal information policy
An addition, deletion or modification to the current personal information process will notify at least seven days prior to the amendment at the "Notice" of the company homepage.
- Announcement : Feb 23, 2016
- Enforcement: Feb 23, 2015